Shop policies

terms and conditions of use

General Policies:

Please note that I cannot accommodate orders that are within 4 months of your wedding date.

The Order:

Came across one of my previous invitation suites on Pinterest and want it recreated for you?  No problem!  Do you have a vision but can’t seem to find that wedding invitation suite out there?  Also not a problem!  Lennah Press is an artist-run business that thrives on creating an invitation suite that is unique as you and your finance!  I love chatting with prospective clients to get to know you, answer questions, and to gather enough information to prepare a custom price quote.  Please contact me to discuss your stationery needs.

Payment Policies:

After we have chatted, I will create a custom price quote for you.  If you would like to move forward, I will send you an invoice for a 50% down payment before beginning the design phase of your invitation suite.

After receiving your signed contract and deposit, I will design your invitation suite and e-mail you a PDF file of the designs to review.  Please note that colors in the digital PDF proofs may vary slightly from screen to screen, and from the actual letterpress printed pieces.  You may make 3 rounds of changes to the final design, with each round I will e-mail you an updated PDF proof.  Each additional proof past the allotted three is $25 and will postpone your print date, so please take the time to proofread carefully and note any changes clearly.

At this time, you will be asked to sign off on the proof confirming that you approve the design, and agree to/have verified all of the details about your order including quantity, cost, shipping and design.  After you have approved the proof, you will be asked to submit the remaining 50% of the amount due before we can add your order to the print queue.

Shipping Policies:

If you are local (in the Washington DC metro area) and unable to pick up invitations at my studio, I will ship your invitations via UPS Ground.  A flat rate of $40 is included to all domestic orders.  Should you prefer another shipping method, please let me know at design approval.  I do not currently ship internationally.
Lennah Press is not responsible for damage during shipping.  If your invitations are damaged in transit, you must file a claim against the carrier to recover the value.  I will try to reprint the order as quickly as possible as a service to you, but will have to charge full price for the replacement.